Privacy Policy & Communication Terms
Effective Date: April 2026
Business Name: Lone Star CPR
Website: https://lonestarcpr.net/
1. Introduction
At Lone Star CPR, we provide professional training in CPR, AED usage, and first aid to individuals, businesses, and healthcare providers. Our mission is to equip people with the knowledge and confidence to respond in emergency situations.
As part of delivering these services, we collect and manage certain personal information. This policy explains how we collect, use, and protect that information when you interact with our website, register for courses, or communicate with our team.
By using our website or submitting your information, you agree to the practices outlined below.
2. Communication & Course Interaction
When you interact with Lone Star CPR, you may receive communication related to:
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Course registration and scheduling
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Class confirmations and reminders
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Certification updates
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Customer support and inquiries
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Training availability and upcoming classes
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Limited service-related promotions
Communication methods may include:
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SMS / MMS (text messaging)
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Email
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Phone calls
Message frequency depends on course enrollment and interaction.
Standard carrier and data rates may apply.
3. Consent & Opt-Out Options
You provide consent when you:
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Register for a training course
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Submit a contact form
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Request information about classes or certifications
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Communicate with us directly
You may opt out at any time:
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Text Messages: Reply STOP
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Help: Reply HELP
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Direct Contact: Request removal from communications
Please note: Course-related communication (such as confirmations or certifications) may still be necessary for service completion.
4. Information We Collect
A. Information You Provide
We may collect:
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Name, phone number, and email
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Course registration details
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Employer or organization (if applicable)
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Certification requirements
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Messages or inquiries
B. Automatically Collected Data
When you visit our website:
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IP address and general location
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Device and browser type
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Pages visited and time on site
C. Training & Certification Data
Due to the nature of CPR training, we may also collect:
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Course attendance records
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Certification completion status
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Training history
This information helps ensure accurate certification and compliance with training standards.
5. Cookies, Tracking & Analytics
We may use tools such as:
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Google Analytics
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Website performance tracking
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Call tracking systems
These tools help us:
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Understand website traffic
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Improve course scheduling and accessibility
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Enhance user experience
You can manage cookies through your browser settings.
6. How We Use Your Information
We use your information to:
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Register and schedule training courses
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Provide certifications and course completion records
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Communicate updates and reminders
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Improve training services and customer experience
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Maintain operational efficiency
We do not sell personal information.
7. Text Messaging Privacy
If you opt into messaging:
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You may receive class reminders or updates
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Message frequency varies
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You can opt out anytime
Important:
Your mobile information is never sold or shared for marketing purposes.
We only share data with service providers necessary to deliver communication or when required by law.
8. Sharing of Information
We only share information when necessary:
Service Providers
We may work with trusted partners for:
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Website hosting
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Communication systems
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Analytics tools
These providers are required to protect your data.
Training & Certification Requirements
Information may be used or shared when necessary to:
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Issue certifications
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Maintain training records
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Verify course completion
Legal Requirements
We may disclose information if required to:
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Comply with laws or regulations
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Protect our business and participants
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Prevent fraud or misuse
9. Data Security
We take reasonable steps to protect your information, including:
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Secure systems and monitoring
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Controlled access to data
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Routine updates and security practices
However, no system is completely secure.
Avoid sending sensitive information through unsecured channels.
10. Third-Party Links
Our website may contain links to external platforms.
We are not responsible for how those platforms collect or use data.
11. Data Retention
We retain information only as long as necessary to:
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Maintain course and certification records
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Provide services
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Meet legal or operational requirements
When no longer needed, data is securely deleted or anonymized.
12. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Request corrections
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Request deletion
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Opt out of certain communications